Package details:
(01)Laser Engraving software Package(English Version)
(02)User Manual(CD)
(03)Water Pump
(04)Air Pump and Air Tube
(05)USB cable
(06)3 Reflect optics(installed in the machine)
(07)1 Focus optics(installed in the machine)
(08)1 Laser tube (installed in the machine)
A/ After payment is done and pass aliexpress checking, shipping will be made within 7 business days.
B/ We just will try our best to send out your goods as earlier as we can, but shipping is out of our control, so we will not accept any form of urging.Picky customers are unwelcome, please bypass. Happy shopping is the most important!
C/ If need fast shipping, please provide us your city and post code to check the shipping cost for you, our cooperated courier is DHL/TNT/EMS/UPS/FEDEX, remote area need pay more cost for remote delivey fees. Buyer pay courier cost and remote delivery fees.
A/ Import duties,taxes and your local fees are not included in the price or shipping charge .These charges are the buyer's responsibity.Pls make sure you can clear customs before order if can not clear customs before the deadline, your Customs will distroy the goods, and you have to bear all cost caused by the Customs clearance dealy. If want to send by courier like DHL, UPS, Fedex or EMS, pls provide us with your city name, post code, so we can check if arrive, if remote areas and how much they cost.
B/ Please check with your country's customs office to determine what these additional costs will be before you order.
C/ We usually mark the goods for a low cost on the customs declaration ,but we can't guarance no tax charge as it is depends on your country's policy, write smaller value also has risk, please be noted with this before order! if need show true value or other value please let us know in advance.
A/ Pls check all goods carefully before you sign to accept the package and report to us within one week if there are any parts loss or machine problems. Pls show related photos and videos.
B/If need change products, buyer must make sure all items returned contain all original packaging materials and no damage on the products, buyer is responsible for shipping costs.
C/If what you ordered is machine: due to machine is special product, big size, if shipping back, shipping cost and import tax will be very high, so we do not accept Return, but we will grantee that it can work well. During warranty, we can change you spare parts for free (Except for consumable parts)
D/For Machine,Warranty is one year,during warranty,if the spare parts was sent back for repair, buyer pays for the returning shipping cost and fees, we responsible for the 2nd shipping cost and handling charges.(Except for consumable parts)
1. Customer satisfaction is quite important to us. If you are satisfied with our products and service, Please give us positive feedback and 5 stars for us.
2. If there are any problems with your purchase, please contact us before leaving negative or neutral feedback. We will make our efforts to help you solve the problem.
Please read the following notes carefully before you order:
1.We offer all life free tech support and one year warranty on our machines(consumables not included). We have english speaking engineer can assist you on the machine installtion and give you free trainning during our work time. (China time 8:30am-5:30pm)
2. Pls check all goods carefully and report to us within one week if there are any parts loss or machine problems. Pls show related photos.
3. Due to machine is special product, big size, if shipping back, shipping cost and import tax will be very high, so we do not accept Return, but we will grantee that it can work well. During warranty, we can change you spare parts for free (Consumable parts not included in)
4. If we are not on line, pls leave us message on aliexpress before you order, we will reply you within 24 hours.
Enjoy your Shopping on line!